Payment Policy

At Hijjo, we provide a selection of secure payment methods to complete your checkout. All transactions are processed in real time at the time of purchase.

Accepted Payment Methods

We currently accept the following payment methods:

  • Paypal

Currency for Transactions

All transactions made on our website are processed in GBP (£ - British Pound). If you are shopping from outside the UK, please note that your bank may apply currency conversion fees.

Secure Payments

Transactions on our website are processed using SSL (Secure Socket Layer) encryption to protect your payment and personal information. Credit card details are not stored on our servers; all transactions are handled by certified, PCI-compliant payment providers.

Payment Confirmation

After a successful payment, you will receive an order confirmation email with your order details. This confirms that we have received your payment and have started processing your order. If you do not receive a confirmation within 24 hours, please check your spam folder or contact us at info@hijjo.com.

Failed or Declined Payments

If a payment is declined, please verify the card details, billing address, and available balance. If the issue persists, contact your bank or card issuer. You may also contact our support team for further assistance.

Payment Disputes

If you believe there has been an error or unauthorized charge, please contact us immediately at info@hijjo.com. We take all payment concerns seriously and will work with you to resolve any disputes as quickly as possible.

Store Policies Overview

Shipping Policy We currently ship to addresses within the United Kingdom only. Shipping is free on all orders, and the estimated delivery time is 6 to 9 business days. For more information, please review our full Shipping Policy.

Return and Refund Policy If you are not satisfied with your purchase, we offer returns within 30 days of delivery. Products must be unused and in their original condition. No restocking fees apply. To learn more, visit our Refund Policy.

Privacy Policy We respect your privacy and protect your personal data in accordance with UK GDPR. Information collected during checkout is used solely to process and deliver your order. For complete details, view our Privacy Policy.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

      Customer Service (Opening Hours):

      • Monday - Friday:  09:00 - 18:00 (GMT)
      • Saturday and Sunday:  10:00 – 16:00 (GMT)