Do Not Sell My Personal Information

Last updated: May 13, 2026

Hijjo operates as a registered business within the United Kingdom, adhering strictly to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The statutory rights of users residing within the European Economic Area (EEA) are similarly maintained in accordance with the EU GDPR.

Your Rights

If you are located in the UK or the EEA, you have the following legal rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request deletion of your data, subject to our legal record-keeping obligations (e.g., for HMRC tax purposes).
  • Restrict Processing: Request that we limit how your data is used.
  • Object to Processing: Object to our processing of your data, including for direct marketing purposes.
  • Data Portability: Receive your data in a structured, machine-readable format.
  • Lodge a Complaint: You have the right to file a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk).

How We Use Your Data

We process your personal data solely to:

  • Fulfil and deliver your orders.
  • Provide dedicated customer support and manage returns.
  • Process secure payments via our PCI-DSS compliant partners.
  • Improve our website experience.
  • Send order-related updates (e.g., tracking information).

Your personal data is not sold, traded, or rented to outside parties. Information is exclusively disclosed to external service providers (including Royal Mail, DHL, and Shopify) solely to the extent required to fulfill and deliver our services.

How to Exercise Your Rights

If you wish to exercise any of your rights or have questions about your privacy, please contact our Data Protection lead at info@hijjo.com. We aim to respond to all requests within 30 days.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

      Customer Service (Opening Hours):

      • Monday - Friday:  09:00 - 18:00 (GMT)
      • Saturday and Sunday:  10:00 – 16:00 (GMT)